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Warranty

Important Information
5 YEAR LIMITED ORIGINAL EQUIPMENT WARRANTY

REPLACEMENT PARTS 

Replacement parts for Shuttle Systems cardio-muscular conditioning equipment are available directly from Shuttle Systems. To place an order, call 1-800-334-5633. Please have the following information ready: Model name and number, serial number, shipping address, and authorized payment information. 

 

REPLACEMENT PART WARRANTY

Shuttle Systems/Contemporary Design Company makes every effort to assure that operating parts meet high quality and durability standards and warrants to the original retail consumer/purchaser of our parts that each such part(s) be free from defects in materials and workmanship for a period of two years from the date of parts purchase. Wear-parts (elasticords, rebound elastics, lock knobs, and torque handles) are warranted for one year.

 

PROOF OF PURCHASE

Please retain your dated sales receipt as proof of purchase to validate the warranty period. Shuttle Systems may require reasonable proof of purchase and we suggest you keep your invoice. 

 

LIMITED ORIGINAL EQUIPMENT WARRANTY

Shuttle Systems makes every effort to assure that its products meet high quality and durability standards and warrants to the original retail consumer/purchaser of our products that each product be free from defects in workmanship and materials under normal and reasonable use and correct assembly (if assembled by consumer/purchaser) as follows. Warranty does not apply to defects due to directly or indirectly to misuse, abuse, negligence or accidents, repairs or alterations outside our facilities or to a lack of maintenance.

 

1. LIMITED LIFETIME WARRANTY: Bolted metal frames, stands, towers, kick plate frame and board, and carriage frame.

2. For a period of FIVE YEARS: Pulley systems, carriage handles, and wheels.

3. For a period of TWO YEARS: Upholstery, headrest, kickplate face, harnesses, & grips.

4. For a period of ONE YEAR: Elasticords, rebound elastics, lock knobs, torque handles, and all other parts.


SHUTTLE SYSTEMS LIMITS ALL IMPLIED WARRANTIES TO THE PERIOD SPECIFIED ABOVE FROM THE DATE THE PRODUCT WAS PURCHASED AT RETAIL. EXCEPT AS STATED HEREIN, ANY IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS ARE EXCLUDED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG THE IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

 

Shuttle Systems shall in no event be liable for death, injuries to persons or property or for incidental, contingent, special or consequential damages arising from the use of our products. In administration of this warranty, Shuttle Systems may at its discretion request that the product or part must be returned for examination, postage prepaid, to our Bellingham facility. If such inspection discloses a defect, Shuttle Systems will either repair or replace the product with a comparable replacement. Neither Shuttle Systems dealers nor retail establishments selling this product have any authority to make any warranties or to promise remedies in addition to or inconsistent with those stated above. Shuttle Systems’ maximum liability, in any event, shall not exceed the purchase price of the product paid by the original consumer/purchaser. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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